Frequently Asked Questions

Do you accept custom orders?

Yes. Karen E Couture offers custom design services for clients seeking one-of-a-kind pieces for special occasions. To inquire about a custom gown or garment, please email us at karenecouture@aol.com or call 917-696-2814 to schedule a design consultation.

Where are your garments made?

All Karen E Couture pieces are proudly designed and produced in New York and Paris using high-quality, ethically sourced fabrics. Each garment is handcrafted with close attention to detail.

How do I book a fitting or appointment?

Please contact us via email or phone to schedule a fitting or in-person appointment. We accept limited clients each season to ensure every garment receives the time and care it deserves.

What sizes do you offer?

Our ready-to-wear collection typically includes sizes XS–XL. Custom sizing is available upon request for most designs. We believe every body deserves couture-quality fashion, and we’re happy to accommodate when possible.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping costs and delivery times vary by location. Please note that international customers are responsible for any customs duties or import fees.

Are returns or exchanges allowed?

Due to the handcrafted and often custom nature of our garments, all sales are final. We do not offer returns or exchanges unless the item arrives damaged or incorrect. See our Shipping & Returns page for more details.

What is the turnaround time for custom garments?

Custom pieces typically require 2–6 weeks depending on complexity and fabric availability. Rush orders may be accommodated on a case-by-case basis with an additional fee.

Do you offer bridal gowns or mother-of-the-bride dresses?

Absolutely. Karen specializes in elegant, couture-level pieces for weddings and formal occasions, including bridal gowns, mother-of-the-bride dresses, and evening wear. Please reach out to begin a custom design process.

Can I visit your studio?

Studio visits are by appointment only. If you’re interested in seeing our collection in person or discussing a design, please email or call us to schedule a time.

How can I contact Karen E Couture?

You can reach us anytime at:

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